AEON Secure
An additional layer of authentication, ensuring only you can approve your online transactions
Linked to your device
Linking your account to a single device prevents unauthorised logins, ensuring only you can access it
Your card, your rules
From disabling transactions to setting specific limits, you get full control of your card for better security
Accessed only by you
Keep your account secured with biometric authentication or a secure PIN
Only use the official AEON Bank app
from Apple app store / Google play store. Do not download applications (APK file) from other sources
Never share your login credentials
Keep your user ID, password, secure PIN, OTPs and other sensitive information private—even from us
Monitor transactions regularly
If you notice errors or unauthorised transactions, report it to the bank immediately
Be wary of suspicious calls & emails
Law enforcement and government agencies will never call or email you to request fund transfers as part of an investigation
Use strong passwords
Use a combination of uppercase and lowercase letters, numbers and special characters to create a unique password
Secure your device
Enable multi-factor authentication, keep apps up to date and avoid using suspicious apps or unsecured networks
Only use the official AEON Bank app
from Apple app store / Google play store. Do not download applications (APK file) from other sources
Never share your login credentials
Keep your user ID, password, secure PIN, OTPs and other sensitive information private—even from us
Monitor transactions regularly
If you notice errors or unauthorised transactions, report it to the bank immediately
Be wary of suspicious calls & emails
Law enforcement and government agencies will never call or email you to request fund transfers as part of an investigation
Use strong passwords
Use a combination of uppercase and lowercase letters, numbers and special characters to create a unique password
Secure your device
Enable multi-factor authentication, keep apps up to date and avoid using suspicious apps or unsecured networks
Our Mobile Security Platform (MSP) keeps your device and banking data protected through:
Advanced threat detection & prevention
To ensure your digital banking experience remains safe and secure, our MSP shielding technology proactively detects and prevents security threats, including jailbreaking, rooting and unauthorised modifications
Real-time security alerts & access protection
If a device is compromised, you will receive immediate alerts, and app access is temporarily disabled to prevent unauthorised access and data breaches
Enhanced security for a seamless experience
With a multi-layered security approach, AEON Bank ensures a balance between strong protection and a smooth, uninterrupted banking experience for all users
*Starting 17 Feb 2025, access to your AEON Bank app may be restricted if your device is jailbroken or tampered with to keep your account secure
Scammers impersonate bank or government officials over the phone to deceive you into revealing personal banking details or transferring money to a third-party account.
Victims are tricked into transferring money for supposed investments with promises of high returns. When they attempt to withdraw their funds, they are either asked for additional payments or find that the scammers are no longer reachable.
Scammers use fake dating profiles to deceive victims by pretending to seek romantic relationships. They gradually build trust to manipulate victims into transferring money to their accounts or disclosing credit card details.
Victims are promised payments for completing simple online tasks, but are required to use their own funds as capital. Scammers then demand additional payments to release the promised earnings or cut off contact entirely.
Scammers pose as sellers on e-commerce platforms, tricking buyers into making payments for goods that are never delivered. Once paid, the scammer becomes uncontactable.
Scammers lure victims with offers of low-interest loans, guaranteed approval, and no credit checks. Victims are often asked to pay an upfront fee, but the promised loan is never disbursed.
Also known as smishing, scammers send fake messages posing as banks or service providers to steal personal information or trick victims into clicking malicious links.
Scammers use fake emails, websites, or messages to steal sensitive information by disguising links and sender details to appear legitimate.
Malware infects devices to steal data, log keystrokes, or enable remote access, putting banking credentials and transactions at risk.
AEON Bank will never:
Ask for your password, PIN number or OTP via phone, email or SMS
Request for a fund transfer to "secure" your account
Ask for remote access to your device
How scammers operate:
Impersonate banks, law enforcement or government agencies to gain your trust
Claim your account has been compromised and urge for your immediate action to cause panic
Use legal threats and claim you have outstanding payments to pressure you into action
You may fall victim to fraud simply by:
Clicking on malicious links in emails and messages
Entertaining suspicious calls from scammers posing as enforcement personnel
Downloading harmful software from unknown sources
Sharing personal details with someone you don't know
Here's how you can protect your banking data:
If you receive suspicious calls/messages regarding your account, immediately report it to us via our official channels
Do not click on links or download attachments from unknown sources
Keep your personal and banking credentials private
Regularly update your app to stay protected with the latest security enhancements
Do your research to stay informed on the latest scam and fraud tactics
What is malware, and how can it affect my banking security?
How do I know if my device has been infected with malware?
Can malware steal my banking credentials?
What should I do if I suspect my banking details have been compromised due to malware?
What is a money mule, and why is it illegal?